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Managing deal stages

Track and customize how your deals move through stages

Updated over 4 months ago

At the top of your Deals page, you’ll see fixed stages that summarize your pipeline:

  • Closed won: For the currently selected time period, this shows the total value of deals marked as closed won.

  • Open pipeline: The total value of deals in open pipeline stages (not closed, won, or lost).

  • Forecast: The total value of deals in open pipeline stages multiplied by their deal probability percentage (set in deal stages, explained below).

  • Best case: The total value of deals in open pipeline stages plus closed won deals.

  • Average deal size: The total amount of closed won deals divided by the number of closed won deals.

Managing your deal stages

To edit how deals move through your pipeline:

  1. Hover over Admin (bottom left).

  2. Click Deal Stages.

  3. From here you can set:

    • Stage names – customize the names that best fit your sales process.

    • Probability – define the chance of closing at each stage (used in Forecast).

    • Colors – assign colors to make stages visually easier to track.

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