If your contacts or meetings are not syncing into Coffee, follow the steps below in order. Most sync issues are resolved by checking your integration settings.
Step 1: Check your email and calendar sync settings
Click your profile photo in the top-right corner.
Go to Integrations.
Click Email and calendar sync settings.
Make sure these options are checked:
Automatically add people and companies to Coffee from external meetings
Automatically add people and companies to Coffee from external emails
Step 2: Manually sync Google Workspace
If the settings are already enabled and syncing still isn’t working:
Go to Integrations.
Find Google Workspace.
Click the three dots.
Select Sync.
This forces Coffee to re-run the sync process.
Step 3: Reconnect Google Workspace
If manual sync doesn’t work:
Go to Integrations.
Disconnect Google Workspace.
Reconnect your Google Workspace account.
Complete the Google permission flow.
⚠️ Make sure you accept all requested permissions during reconnection.
Step 4: Contact support
If your contacts and meetings are still not syncing after reconnecting:
📩 Contact us at [email protected]
Please include:
The email connected to Coffee
A brief description of what’s not syncing (contacts, meetings, or both)