If your contacts or meetings are not syncing into Coffee, follow the steps below in order. Most sync issues are resolved by checking your integration settings.
Check your email and calendar sync settings
Go to Settings in the bottom-left corner
In your personal settings, go to Accounts.
In Record Creation make sure all people and companies are automatically added to Coffee (it should be set to External)
Reconnect Google Workspace or Microsoft 365
If syncing doesn’t work:
Go to Settings in the bottom-left corner
In your personal settings, go to Accounts.
Disconnect Google Workspace / Microsoft 365.
Reconnect your Google Workspace / Microsoft 365 account.
Complete the permission flow.
⚠️ Make sure you accept all requested permissions during reconnection.
Reach out to Coffee
If your contacts and meetings are still not syncing after reconnecting:
📩 Contact us at [email protected]
Please include:
The email connected to Coffee
A brief description of what’s not syncing (contacts, meetings, or both)