Coffee

Learn how Coffee prioritizes and responds to your support requests based on their severity.

What is your SLA for responding to support messages?

Fix contact and meeting sync issues in Coffee by checking your email and calendar sync settings.

Fixing Contact and Meeting Sync Issues

Fix workspace login issues in Coffee by clearing cached session data and signing in again.

Troubleshooting workspace login issues

How to enable microphone, accessibility, and screen recording permissions when you first open the Coffee desktop app on macOS.

Granting permissions to the Coffee desktop app (macOS)

Learn how to use favorites in Coffee to quickly access important people, companies, deals, and AI prompts from your sidebar.

Managing your favorites in Coffee

Frequently asked questions plus common troubleshooting

FAQs and Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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