Coffee

Learn how to add and view notes for companies, people, or deals using shortcuts, the global menu, or the Meetings and Notes page.

Adding notes to a company, person, or deal

Share a link to any Coffee meeting — including the summary, recording, and notes — with anyone inside or outside your workspace.

Sharing a meeting summary, recording, and notes

Learn how to create and manage tasks in Coffee, including manual setup, automated meeting tasks, and tracking progress.

Creating tasks in Coffee

Learn how to sort and filter tasks by due date, priority, or owner, and manage task visibility using status filters in Coffee

Sorting and filtering tasks

Access AI-generated meeting notes, summaries, recordings, transcripts, and follow-up email drafts in Coffee to stay on top of your action items.

Meeting Summaries

Learn how to join meetings in Coffee via the web or desktop app, manage recordings, and access AI-generated meeting briefings

Joining Meetings

Take manual notes in addition to Coffee's automated AI notes

Taking notes during meetings

Learn how to assign and update task priorities to stay organized and focus on what matters most in your Coffee workspace.

Setting a task's priority

Learn how to remove the Coffee bot from Zoom, Google Meet, or Microsoft Teams meetings, or manage recording settings for future calls.

Removing the recording bot from meetings

Learn how to manage AI summary and briefing templates in Coffee to match your specific sales methodologies and meeting workflows.

Using and editing custom briefing and summary templates

Learn how to record meetings via the web app, desktop app, or third-party tools, and how recording behavior changes based on your actions.

Ways to record meetings using Coffee

Use natural language to search your meetings transcripts and notes in Coffee and get instant answers about your conversations.

Ask questions about your meetings with AI

Learn how to manage your call recorder settings and note-taking preferences in Coffee.

Setting default recording and note-taking preferences

Integrating Gong and Coffee

Download, pair, and use the Coffee desktop app to record meetings and keep them synced with your Coffee account on a Mac.

Downloading the Coffee desktop app for Mac

Download, pair, and use the Coffee desktop app to record meetings and keep them synced with your Coffee account on a Windows device.

Downloading the Coffee desktop app for Windows

How to enable microphone, accessibility, and screen recording permissions when you first open the Coffee desktop app on macOS.

Granting permissions to the Coffee desktop app (macOS)

Meetings, Notes and Tasks

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.